FAQ
Safety is key! Here’s a simple and vital skill that could save your life: learning to float.
Learn to Float in 4 Simple Steps:
- Tilt your head back, submerging your ears.
- Relax and control your breathing.
- Use your hands and legs to help stay afloat.
- Your legs might sink, and that’s okay - everyone floats differently.
We actively encourage practicing this in a safe environment. Floating is a lifesaving skill that can make all the difference in an emergency.
Why Float to Live?
This advice has helped save over 50 lives in various situations - rip currents, falling into canals, waves, or overboard. Remember, nearly half of drowning incidents happen unexpectedly, and many people don’t know what to do if they find themselves in trouble.
Stay safe, stay confident, and learn to float! 💙🏖️
Haar Sauna Cancellation Policy
At Haar Sauna, our cancellation policy ensures fairness while safeguarding the resources we dedicate to preparing your session.
Rescheduling and Cancellations
To offer flexibility and convenience, clients can manage their bookings online with the following policies:
Self-Service Cancellation via My Bookings: Clients can cancel their appointments, classes, or courses online up to 5 days before the scheduled start time.
Self-Service Rescheduling: Clients can reschedule their bookings online up to 72 hours before the scheduled start time.
Please Note:
We understand that unforeseen circumstances may arise. To reschedule, please email us at info@haarsauna.com with your booking details (name, date, time, and location).
No-Shows and Same-Day Cancellations
Cancellations on the day of your booking or failure to show up will not be eligible for a refund or rescheduling.
Weather Warnings
Safety First: Haar Sauna may close if severe weather conditions pose safety risks to guests and staff. In the event of a Met Office weather warning affecting your session, bookings will be rescheduled only. We will notify guests in advance via email or telephone if a closure is expected due to weather. No refunds will be issued under these circumstances. We appreciate your understanding and cooperation and look forward to providing you with a memorable sauna experience at Haar Sauna.
Haar Sauna bookings can be made online at haarsauna.com
We do not accept bookings via social media.
Pre pay online to secure your spot for an outdoor sauna experience with ease.
For private hire, wellness events, group bookings, or corporate sauna experiences, please email us at info@haarsauna.com
Please provide either an email confirmation or a snapshot of your Haar Sauna booking before your outdoor sauna experience.
Swimwear -Essential for a comfortable and enjoyable wild sauna experience.
Beach Shoes / Flip Flops – Essential for safe and comfortable movement around the coastal sauna site. Feel free to wear cotton socks inside the saunas for added comfort, but please leave your wet suit boots outside.
Water Bottle -Staying hydrated is key to enjoying the benefits of heat therapy and contrast therapy.
Towels- Bring two—one for the sauna benches and one for drying off after your Nordic sauna session.
Bath Robe / Dry Robe (Optional) - Adds extra warmth and comfort, especially after wild swimming or a cold plunge.
Comfortable Clothing - Due to limited changing space, it's best to arrive in easy, comfortable clothing for a quick change before and after your outdoor wellness experience.
Safety First: Haar Sauna may be closed if severe weather conditions pose safety risks to guests and staff.
Weather Conditions: This includes storms, heavy snow, high winds, or other extreme weather events.
Notification: Haar Sauna will typically notify guests in advance via email or telephone, if closure is expected due to weather.
Rescheduling: In the event of bad weather or a met office weather warning that impacts your session, bookings will be rescheduled only. No refunds will be provided.
Our Haar Sauna locations offer breathtaking coastal sauna experiences in Shetland:
📍 St Ninian's Beach, Bigton
https://what3words.com/teaching.seagulls.nicely
📍 Delting Boating Club, Brae
https://what3words.com/robes.lamps.comet
📍 Brough Beach, Whalsay https://w3w.co/nametag.packets.swells
📍 Mail Beach, Cunningsburgh https://w3w.co/occupy.cried.icebergs
📍 Bridge End Outdoor Centre, Burra https://w3w.co/landscape.inherit.pretty
📍 Norwick Beach, Unst https://w3w.co/dumps.keener.awards
📍 Shetland Jewellery, Weisdale https://w3w.co/rolled.triangle.sublime
📍 Fjara Cafe, Lerwick
https://w3w.co/cube.eventful.kilts
The Haar Sauna Experience
Rinse - Hot - Cold - Rest
Shower at home before your sauna session to prepare your body for the heat therapy.
Sit on a towel inside the nature sauna for comfort and hygiene.
Get warm (usually 5-15 minutes) as you relax in the wild sauna experience.
Cool down with a cold plunge, wild swim, or fresh air for contrast therapy benefits.
Rest & recover—allow your body to reach equilibrium before repeating the cycle.
Follow your heart. Notice your resting heart rate before entering the sauna. Feel it increase during heat exposure, slow down after a cold plunge, and stabilise during rest. When your heart rate returns to normal, it's time to re-enter the sauna for another heat cycle.
For a more enjoyable experience, consider waiting at least 1-2 hours after a heavy meal before entering the sauna. If you’re hungry, a light snack or drink is fine and can help keep your energy levels up.
Please arrive 10 minutes before your Haar Sauna booking to allow time for a quick briefing and to get changed if necessary.
To ensure a smooth and enjoyable outdoor sauna experience, we recommend arriving in your swimwear, as our changing space is limited and can get quite busy.
This ensures you can fully enjoy the benefits of heat therapy, contrast therapy, and wild sauna relaxation.
Sauna Health & Safety Guidelines
You must not use the sauna if you:
Are under the age of 8.
Suffer from high or low blood pressure, heart conditions, or circulatory disorders.
Have epilepsy or diabetes.
Are pregnant.
Are prone to dizziness, fainting, or heat sensitivity.
If you have any concerns about using a nature sauna, wild sauna, or contrast therapy, including medical conditions, underlying health issues, prescription medication use, or pregnancy, please consult your GP before making a Haar Sauna booking.