Question 1

How do I book Haar Sauna?

Accepted Answer

All Haar Sauna bookings must be made online through our website: haarsauna.com

We do not accept bookings via social media.

Simply choose your location, session type, and preferred time, then pre-pay online to secure your spot.

For private hire, wellness events, group bookings, or corporate sauna experiences, please contact us at marketing@haarsauna.com

Question 2

Is there changing facilities?

Accepted Answer

Haar Sauna is a wild outdoor sauna experience based in natural coastal locations across Shetland.

Please be aware that dedicated changing facilities are not available at our beach and mobile sauna locations.

Our Lerwick sauna has limited indoor changing space available within the sauna itself.

We recommend arriving in your swimwear where possible and bringing warm, comfortable clothing for afterwards.

Question 3

How do I use a Haar Sauna Gift Card?

Accepted Answer

Go to www.haarsauna.com and choose your sauna session.

Click “Book Now.”

At checkout, find the “Redeem a gift card” box.

Enter your gift card code and click Apply.

The value will be deducted from the total. If there’s any balance left, just pay the remaining amount.

If the gift card covers the full cost, the total will be £0.

Finally, click “Place Order & Pay.”

Question 4

Are sauna bundles suitable for visitors?

Accepted Answer

Our sauna bundles are designed for people who plan to sauna regularly while in Shetland. If you're visiting and expect to sauna fewer than four times, it's usually better value to pay as you go.

Question 5

Can I share my sauna bundle?

Accepted Answer

No. Bundles are for one person only and cannot be shared. If you'd like to sauna with  another guest, you'll need to purchase a separate bundle for each person. Or Just book a normal sauna session.

Question 6

Where can I use my Sauna bundles?

Accepted Answer

Your bundle can be used at all of our sauna locations, including:St Ninian'sLerwickMobile Sauna: Unst, Whalsay, Bridge End, Skeld, Brae

Question 7

Can I swim in the sea?

Accepted Answer

At some of our locations, guests may choose to cool off in the sea as part of their sauna experience.

Please note that sea swimming is entirely at your own risk. Conditions can change quickly, and guests should only enter the water if they feel confident and comfortable doing so.

At our Lerwick sauna, outdoor cold plunge pools are available as an alternative to sea swimming.

Safety is key! Here’s a simple and vital skill that could save your life: learning to float.

Learn to Float in 4 Simple Steps:

- Tilt your head back, submerging your ears.
- Relax and control your breathing.
- Use your hands and legs to help stay afloat.
- Your legs might sink, and that’s okay - everyone floats differently.

We actively encourage practicing this in a safe environment. Floating is a lifesaving skill that can make all the difference in an emergency.

Why Float to Live?

This advice has helped save over 50 lives in various situations - rip currents, falling into canals, waves, or overboard. Remember, nearly half of drowning incidents happen unexpectedly, and many people don’t know what to do if they find themselves in trouble.

Stay safe, stay confident, and learn to float! 💙🏖️

Question 8

How do I Sauna?

Accepted Answer

The Haar Sauna Experience

Rinse - Hot - Cold - Rest

Shower at home before your sauna session to prepare your body for the heat therapy.

Sit on a towel inside the nature sauna for comfort and hygiene.

Get warm (usually 5-15 minutes) as you relax in the wild sauna experience.

Cool down with a cold plunge, wild swim, or fresh air for contrast therapy benefits.

Rest & recover—allow your body to reach equilibrium before repeating the cycle.

Follow your heart. Notice your resting heart rate before entering the sauna. Feel it increase during heat exposure, slow down after a cold plunge, and stabilise during rest. When your heart rate returns to normal, it's time to re-enter the sauna for another heat cycle.

For a more enjoyable experience, consider waiting at least 1-2 hours after a heavy meal before entering the sauna. If you’re hungry, a light snack or drink is fine and can help keep your energy levels up.

Question 9

What to Bring for Your Haar Sauna Session?

Accepted Answer

Please have your booking confirmation ready on arrival - either printed or on your phone.

Swimwear
Essential for a comfortable sauna experience. We recommend arriving in your swimwear where possible.

Beach Shoes / Flip Flops
Recommended for moving comfortably around the sauna site. Wet suit boots should be left outside the sauna.

Water Bottle
Staying hydrated is an important part of enjoying the sauna safely.

Two Towels
One to sit on inside the sauna and one for drying off afterwards.

Bath Robe / Dry Robe (Optional)
Perfect for staying warm and comfortable between heat rounds or after cooling off outside.

Warm, Comfortable Clothing
As our sauna experiences are based in wild coastal locations with no changing space, we recommend bringing easy, comfortable clothing for before and after your session.

Question 10

When should I arrive?

Accepted Answer

Please arrive 10 minutes before your Haar Sauna booking to allow time for a quick briefing and to get changed if necessary.

To ensure a smooth and enjoyable outdoor sauna experience, we recommend arriving in your swimwear as we do not have dedicated changing facility.

This ensures you can fully enjoy the benefits of heat therapy, contrast therapy, and wild sauna relaxation.

Question 11

Who can use the Sauna?

Accepted Answer

Sauna Health & Safety Guidelines

You must not use the sauna if you:

Are under the age of 8.
Suffer from high or low blood pressure, heart conditions, or circulatory disorders.
Have epilepsy or diabetes.
Are pregnant.
Are prone to dizziness, fainting, or heat sensitivity.

If you have any concerns about using a nature sauna, wild sauna, or contrast therapy, including medical conditions, underlying health issues, prescription medication use, or pregnancy, please consult your GP before making a Haar Sauna booking.

Question 12

Where are the Saunas Located?

Accepted Answer

Our Haar Sauna locations offer breathtaking coastal sauna experiences in Shetland:

📍 Haar Sauna Lerwick
https://w3w.co/braved.kindness.stall

📍 St Ninian's Beach, Bigton
https://what3words.com/teaching.seagulls.nicely

📍 Delting Boating Club, Brae
https://what3words.com/robes.lamps.comet

📍 Brough Beach, Whalsay 
https://w3w.co/nametag.packets.swells

📍 Mail Beach, Cunningsburgh
https://w3w.co/occupy.cried.icebergs

📍 Bridge End Outdoor Centre, Burra 
https://w3w.co/landscape.inherit.pretty

📍 Norwick Beach, Unst 
https://w3w.co/dumps.keener.awards

📍 Shetland Jewellery, Weisdale
https://w3w.co/rolled.triangle.sublime

Question 13

Can I wear my glasses inside the sauna?

Accepted Answer

The simple answer is: No! Why? Frames can get very hot, especially metal ones, and may become uncomfortable.Repeated heat and cooling can damage lens coatings over time.Steam can fog the lenses, reducing visibility.

Question 14

How do I cancel or reschedule?

Accepted Answer

Haar Sauna Cancellation Policy
At Haar Sauna, our cancellation policy ensures fairness while safeguarding the resources we dedicate to preparing your session.

Rescheduling and Cancellations 
To offer flexibility and convenience, clients can manage their bookings online with the following policies:
Self-Service Cancellation via My Bookings: Clients can cancel their appointments, classes, or courses online up to 5 days before the scheduled start time.
Self-Service Rescheduling: Clients can reschedule their bookings online up to 72 hours before the scheduled start time.

Please Note:
We understand that unforeseen circumstances may arise. To reschedule, please email us at info@haarsauna.com with your booking details (name, date, time, and location).

No-Shows and Same-Day Cancellations
Cancellations on the day of your booking or failure to show up will not be eligible for a refund or rescheduling.

Weather Warnings
Safety First: Haar Sauna may close if severe weather conditions pose safety risks to guests and staff. In the event of a Met Office weather warning affecting your session, bookings will be rescheduled only. We will notify guests in advance via email or telephone if a closure is expected due to weather. No refunds will be issued under these circumstances. We appreciate your understanding and cooperation and look forward to providing you with a memorable sauna experience at Haar Sauna.

Question 15

What happens if the weather is too bad?

Accepted Answer

Safety First: Haar Sauna may be closed if severe weather conditions pose safety risks to guests and staff.

Weather Conditions: This includes storms, heavy snow, high winds, or other extreme weather events.

Notification: Haar Sauna will typically notify guests in advance via email or telephone, if closure is expected due to weather.

Rescheduling: In the event of  bad weather or a met office weather warning that impacts your session, bookings will be rescheduled only. No refunds will be provided.